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Moving towards an integrated customer experience

The Banking industry is changing rapidly, this has been caused by a multitude of economic factors, greater customer expectation, and an increase in the competitive landscape. This increases the pressure on banking organisations to gear up for dynamic change.

It’s essential for Banks to foster a culture of quicker decision making and faster adaptability to external change, gearing up for the deployment of next generation technology. They must also formulate a mobile and customer-first strategy enabling a distinctive user experience, consolidate a wealth of data to drive new levels of decision making, as well as embrace automation and Cloud services to improve operational efficiencies and cost. 


That are unable to respond to market changes due to pre-existing, expensive legacy systems with limited, reactive strategies.

That are trying to stay competitive in an industry flooded with user-centred business models.

That are struggling to retain client loyalty.

That have a limited ability to collect, interpret and act upon data insights regarding user behaviour.


We help you make a difference

In formulating a roadmap of your transformation journey, we focus on developing and delivering the most effective user experiences, as well as facilitating the adoption of new technologies catered to the needs of your business and its customers. 

Endava’s end-to-end approach means:

We transition platforms with a goal to minimise the risk associated with change. This ensures you can effectively use the legacy systems you’ve already invested in while also taking advantage of emerging, more flexible technologies.

With a wealth of industry expertise and the technical knowledge at our disposal, we implement agile delivery methodologies and digitally enable your operations, enhancing your speed to market. 

We design, build and run new systems and applications that deliver the level of digital interaction users expect. In doing so, we are able to significantly lower the total cost of ownership of your application estate.

By leveraging data-driven insights, we enable you to make decisions faster and provide your customers with reliable, dynamic interfaces. Together, this will help you achieve your business goals, regardless of the user’s degree of digital literacy.


Meeting industry challenges for years to come

We enhance your responsiveness to market changes by building platforms that enable rapid change, while also provisioning for the next generation of technology. 

By designing and building predictive, intelligent systems, we can develop a better understanding of your customer base and how they use your applications. In turn, this allows you to deliver enhanced services and build loyalty through better targeting.

We are listening

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